In today’s highly competitive business landscape, having a robust Customer Relationship Management (CRM) system is more than a luxury—it’s a necessity. CRMs help manage customer data, interactions, and business operations, providing a backbone for marketing, sales, and service activities IVR. Choosing the right CRM for your business, however, can be a daunting task given the plethora of options available. Here’s a guide to help you make an informed decision.